If for any reason you are not 100% satisfied with your purchase at Opticsmart.com, our No-Hassle Return Policy is here for you! No hassle, no questions. You may return any item(s) purchased at Opticsmart.com within the first 30 days after delivery for a refund or exchange.
To make your return as easy and painless as possible, please carefully review the following list of instructions and conditions:
- Obtain a Return Authorization Number (RMA) by emailing us at firstname.lastname@example.org Monday through Friday 7:30AM – 5:00PM CST.
- Clearly mark your RMA number on the OUTSIDE of the package, and include a copy of your original invoice with a brief note explaining the reason for the return.
- All items must be returned in original condition, in original manufacturer’s labeled packaging, packed with the original packing materials, and must be returned with all originally included accessories and materials.
- Customer is responsible for return shipping charges and insurance, unless the return is due to Opticsmart’s error, or the product is defective or damaged.
- We strongly recommend you insure return shipments for the total value of the product(s) and that you obtain a tracking number for your shipment.